About Service Hub
HubSpot Service Hub is customer service software connected to the HubSpot CRM. It combines an omnichannel help desk with ticket pipelines and automation, SLA management, a self-service knowledge base and a secure customer portal. An AI customer agent can answer questions over chat and e-mail around the clock, while NPS and CSAT surveys and a customer success workspace with health scores help teams track retention.
Features
- Ticketing
- Knowledge base
- Customer portal
- Feedback surveys
- Live chat
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Compare Service Hub
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