About Zoho CRM
Zoho CRM is a cloud CRM for managing leads, contacts, deals and sales processes, used by organisations from small teams to enterprises. It includes sales force automation, workflow rules and cadences, CPQ, forecasting and analytics, multichannel customer engagement and the Zia AI assistant, which can draft emails, flag anomalies and run AI agents. Teams can tailor modules, layouts and team workspaces with low-code tools, connect more than 1,000 apps through Zoho Marketplace and use mobile apps; a free edition supports up to three users.
Features
- Sales pipelines
- Workflow automation
- Zia AI assistant
- Omnichannel communication
- Custom modules
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Compare Zoho CRM
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