Ozonetel
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Cloud contact centre and customer experience software, including cloud telephony, auto dialers, IVR and AI voice agents.
Customer EngagementIndiaSource: Official website
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About Ozonetel
Ozonetel provides cloud-based communication software for contact centres and customer-facing teams. Its products include a cloud call centre solution, telephony, auto dialers, IVR, a business phone system and auto attendant, plus digital channels and a marketing platform for WhatsApp and SMS.
More recent additions on its website are AI features such as voice AI agents, agent assist, quality audit and knowledge tools. It integrates with CRM and helpdesk products including Zoho, Zendesk, Salesforce, Freshdesk, HubSpot and LeadSquared.
The company's website says it was founded in 2007 and lists customers in sectors such as insurance, NBFCs, fintech, real estate, education and BPO. Several directories place its headquarters in Hyderabad. The company's own scale figures (thousands of clients, over 150 countries) vary between pages.
- Customer Engagement
- Cloud Services
- Collaboration
- GPU & AI Cloud
- Productivity
- Software
- auto dialer
- CCaaS
- cloud telephony
- contact-center
- IVR
- voice AI
Legal name: Ozonetel Communications
Products, software and services
Software
- Ozonetel Call Center Solution
Cloud call centre software for inbound, outbound and blended operations.
Price on request
- Ozonetel Voice AI Agents
AI voice agents for automating customer conversations.
Price on request
Contact information
Offices
- Hyderabad, India
Countries served
India, United States
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