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Ozonetel Call Center Solution

by Ozonetel · Source: Official website

Cloud call centre software for inbound, outbound and blended operations.

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About Ozonetel Call Center Solution

Ozonetel's call centre solution is a cloud-hosted platform that lets teams handle customer calls without on-premise telephony hardware. It brings together telephony, IVR, dialers and CRM integrations for contact centre agents and supervisors. It is used by BPOs and customer service teams in industries such as insurance, fintech and education.

Features

  • Cloud telephony
  • IVR
  • Auto dialer
  • CRM integrations
  • Agent assist

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