Dynamics 365 vs Sales Cloud
Features, pricing model, deployment and platforms side by side, in CRM. Only published information is shown; a dash means the company hasn't listed it.
| Company | Microsoft | Salesforce |
|---|---|---|
| Summary | CRM and ERP applications for sales, service, finance and supply chain. | CRM for managing leads, opportunities, forecasts and sales teams. |
| Type | Software | Software |
| Category | CRM | CRM |
| Pricing | Subscription | Subscription |
| Deployment | Cloud, On-premise | Cloud |
| Platforms | Web, iOS, Android | Web, iOS, Android |
| Best for | Small business, Mid-size, Enterprise | Small business, Mid-size, Enterprise |
| Company HQ | United States | United States |
| Founded | 1975 | 1999 |
| Information source | Official website | Official website |
| Sales and service CRM | Yes | Not listed |
| Business Central ERP | Yes | Not listed |
| Finance and supply chain | Yes | Not listed |
| Power Platform | Yes | Not listed |
| Copilot | Yes | Not listed |
| Lead and opportunity management | Not listed | Yes |
| Sales forecasting | Not listed | Yes |
| Quotes and approvals | Not listed | Yes |
| AI sales assistant | Not listed | Yes |
| Mobile app | Not listed | Yes |
| Screenshot | — | — |
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